Even the most hardened cynics might have been seen experiencing a genuine moment or two of hope in recent days. In New York we had our Pope near 24/7 media exposure but even the massive overexposure didn’t “cynicize” viewers because the message was simple, inclusive and hopeful. To end the NY weekend was a concert […]
As someone who has trained numerous professional sellers and corporate sales teams in effectiveness and efficiency, cold call prospecting almost always comes up as a topic one way or another–even if it is just to hear people dismiss it outright. Knowing how hard a job selling is I have also tried to have empathy when […]
IS YOUR BUSINESS A CHAMPION — OR A TARGET? I will admit to having early mixed feelings about John Oliver’s delivery and comedy. As a contributor to The Daily Show his comic faux news work was on par with predecessors like Steve Carell and Stephen Colbert. He played the “Brit” thing well (always good for […]
The great George Carlin once quipped, “Think about how stupid the average person is, and then realize half of them are stupider than that!” This brought to mind the two stupid human tricks dominating my news feed this week. One a CEO who gave perhaps the stupidest reply to a frustrated customer ever typed by […]
I heard it claimed by a young author last night that the one thing that all highly successful people have in common is passion and it made me wonder if that is so. Obviously, except in the most unusual hit-a-lottery or inheritance kind of life, a strong degree of caring about success is required to […]
Inevitability of change is obvious, except of course when we think we’ve made a new process decision for our company. Then, we like to believe, the new process will follow the discussed plan and lead to a greater success–a measurable improvement. There are reasons so many process improvements don’t stick. From the psychological like old […]
