If there’s one thing that’s been learned, and for some the hard way, in 2020 it is that COMMUNICATION is fundamental to business success. As the way we have had to adapt to doing our communication has driven us to video on computers and phone calls to replace the face-to-face variety that was previously dominant, […]
It is damn hard to have success in business if you are a lousy communicator. Oh, it happens but it’s usually painful and in spite of the limitations not because of them. The best leaders are excellent communicators. That does not mean they espouse rosey metaphors, pure truth or speak melodious or authoritative tones. In […]
Do You Really Listen? So why don’t we listen, really listen? There are probably more reasons, and excuses, than would fit in any article, but for business particularly here are some of the most common: You know what the person is trying to say. You can listen and do something else since you are so […]
Conflict is inevitable in an organization. It will occur despite alignment, loyalty, clear goals–so long as human beings are involved! One might even have that eventuality if you work by yourself, but your self-arguments probably need a different process for an internal conflict as opposed to an external one (but the same questions are often […]
Every business owner who gives an annual or a holiday bonus wants it to be appreciated. Give it once and employees feel they are always entitled to it. Should a bonus be seen as a gift or is it earned compensation? The first trick to having this process be both a recognition benefit and an […]
Apologies in advance if that old Kenny Rodgers tune is now swirling in your head, albeit with the edit–if you are folding your hand then you need to read a different article! To be a great manager is truly very hard. By almost everyone’s evidence however, there’s plenty of lousy ones out there. Managing people […]
No questions Social Media has more “likes” than a gaggle of gossiping girls squawking over lunch at the mall. Have they become so ubiquitous and omnipresent that they are merely feckless notations we gloss over on posts and pages? What’s your criteria for clicking your mouse on the little like button and do your likes […]
