Is saying thank you necessary to employees, co-workers, vendors, suppliers? Absolutely not, there’s no intrinsic obligation to give any extra, seasonal or out of the ordinary thanks, no reason at all…well maybe one. It makes a difference; maybe to the person receiving the “thank you” but definitely to the one giving it. An attitude of […]
On a day where the news is consumed with senselessness, yet another mass shooting, purpose becomes a paramount talking point. For some it means trying to know why, perhaps because that can feed their purpose: political, social, psychological, curiosity. For others it is trying to rationalize the unimaginable. While a sickening example of man’s inhumanity […]
If you hear, “Our country is divided” one more time are you ready to scream or has it all just become background noise? No matter what side of anything you are on it’s blatantly obvious our binary nature has manifested disunity on a greater scale than we’ve ever recognized before. So what about your company? […]
There are no shortage of frustrations in business. Many times as we are shaking our head in despair we imagine our problems could be solved, or at least greatly helped, by reorganizing our department, team or company. Many times a Re-org is an appropriate thought, particularly if you’ve experienced significant changes in your volume (up […]
“Good idea! So when should we do this?” How many times has an agreement on a productivity improvement, a process change, pursuing a new opportunity, buying or selling something been agreed but when it comes to the “when” answer it is general, distant or even vague? A process we teach called Trigger Metrics™ can get […]
I can recall a time as a Sports Illustrated manager some years ago when I complained to my Director that it always seemed the person I had to deal with to resolve Editorial and Advertising conflicts seemed more intent on banging heads than resolving issues. I was told, to my amazement, the Managing Editor kind […]
I promise this isn’t political…except to appreciate that all companies have politics and young top performers, grizzled sage veterans and idealistic new entrepreneurs alike all have leadership aspirations. So what kind of leader are you fit to be? No matter what your current evaluation of our Oval Office inhabitant pro or con, and clearly any […]
It is the nature of the beast for a business trainer and consultant to dwell on the negative. After all we make our money helping people turn bad news into good profit. Combine that with a hyper-awareness of the news and, even if you delight in the new direction of events, you can’t feel good […]
As one who has written many business plans and created or helped craft hundreds of goals it might seem antithetical to suggest that your best chances for success are not for your people to simply meet those goals or hit their plans but rather, when extraordinary things occur to propel accomplishment above and beyond “normal” […]
It is a routine job for a parent to make sure their small child makes regular trips to the potty to perform natural duties. Eventually that job no longer needs supervising, save of course, the occasional wiggling dance or personals clutching that suggests a reminder is needed (with the obligatory “wash your hands” addendum for […]
